Kilbirnie-based, covering Ayrshire, Glasgow & Paisley

Computer repairs and IT support in Ayrshire

PCs, laptops, phones, WiFi, CCTV and alarms for homes and businesses. One local team for all of it, with over 20 years of hands-on experience.

  • No callout charge
  • Price agreed before any work
  • Open Mon–Sat, 10am–7pm
  • Hikvision
  • Ajax Systems
  • Ubiquiti
  • 3CX

What we can help with

If it plugs in, connects to the internet or keeps your home safe, we can probably sort it.

Not sure which you need? Call us and describe the problem. We’ll tell you honestly what’s worth fixing.

How our pricing works

Every fault is different, so we price a job once we know what’s wrong. These four things never change.

  • No callout charge

    We don’t charge you for coming out, wherever you are in the area we cover.

  • Diagnosis first

    Finding the fault is a paid diagnostic. We tell you what it costs before we start looking.

  • Price agreed before work

    You get a price for the repair and nothing goes ahead until you say yes.

  • No fix, no repair fee

    If we can’t fix it, you don’t pay for a repair.

Custom PC builds, CCTV, WiFi and alarms are quoted to suit what you need. CCTV systems carry a minimum 2-year warranty.

Why local people come back to us

Small enough to care, big enough to cope. We’ve been fixing computers from Kilbirnie for over 20 years, for homes, businesses and local charities.

  • We set it up for you

    New PCs, WiFi, CCTV and alarms are delivered, installed and explained. You’re not left with a box and a manual.

  • You always know where your repair is

    Every job is logged in our customer portal, with live updates, quotes and invoices in one place.

  • Home visits or drop-off

    We come to your home or office, or you can drop your device off with us in Kilbirnie.

  • Trusted brands

    Approved Hikvision installer and registered partner. We fit Ajax alarms, Ubiquiti networking and 3CX phone systems.

How a repair works

  1. Get in touch

    Call, book online or send the form below. Tell us what’s going wrong.

  2. We diagnose and quote

    We find the fault and give you a price. Nothing goes ahead until you say yes.

  3. Fixed and back to you

    Collect it, or we’ll bring it back and set it up. Track every stage in the portal.

What customers say

Rated 5 stars on Google. Over 2,000 people follow us on Facebook.

  • ★★★★★
    We bought a PC from Barrie and couldn’t be happier. From the purchase through to the after-sales help and setup, nothing was too much trouble. Refreshing to deal with a local business that doesn’t disappear once the sale is complete.

    UAV360

  • ★★★★★
    When I thought my PC was done and dusted, Barrie gave me hope and brought it back. I highly recommend him for any of your PC issues.

    Mace

  • ★★★★★
    Amazing service and a lovely guy. Somehow fixed my Frankenstein of a PC and got it to boot by some miracle. Cannot thank or recommend him enough.

    Owen

Areas we cover

We’re based in Kilbirnie, North Ayrshire, and cover all of North, South and East Ayrshire, plus Glasgow, Paisley, Renfrewshire, Dunbartonshire and the wider west of Scotland.

  • Kilbirnie
  • Beith
  • Dalry
  • Lochwinnoch
  • Largs
  • West Kilbride
  • Ardrossan
  • Saltcoats
  • Stevenston
  • Kilwinning
  • Irvine
  • Stewarton
  • Kilmarnock
  • Troon
  • Prestwick
  • Cumnock
  • Girvan
  • Johnstone
  • Renfrew
  • Clydebank
  • Milngavie
  • Dumbarton
  • Helensburgh

Don’t see your town? Give us a call. We probably still cover you.

Common questions

The things people ask us most before booking a repair. If yours isn’t here, just ask.

Do you come to my house, or do I bring my computer to you?

Either works. We do home and office visits across Ayrshire, Glasgow and Paisley, or you can drop your device off with us in Kilbirnie. Just tell us which you'd prefer when you get in touch.

How long does a repair usually take?

It depends on the fault and whether a part has to be ordered. Once we’ve diagnosed it we’ll give you a realistic timescale, and you can follow every stage in the customer portal.

How much will it cost?

There’s no callout charge. Finding the fault is a paid diagnostic, and we tell you what that costs before we start. You then get a price for the repair, and nothing goes ahead until you approve it. If we can’t fix it, you don’t pay for a repair. Custom PC builds, CCTV and alarms are quoted to suit what you need.

Will I lose my files?

In almost all cases, no. We keep your data on the machine wherever possible, and on upgrades like a new SSD we move everything across for you. If a drive has failed, we'll tell you honestly what can and can't be recovered before you commit to anything.

Do you cover my area?

We cover all of North, South and East Ayrshire, plus Glasgow, Paisley, Renfrewshire, Dunbartonshire and the wider west of Scotland. The towns we cover most often are listed above. If yours isn't there, give us a call, as we probably still cover you.

Can you fix phones and tablets too?

Yes. We replace screens, batteries and charging ports on iPhone, Samsung, iPad and most other tablets.

Do you install CCTV and alarms for homes as well as businesses?

Both. We're an approved Hikvision installer and a registered partner, fitting systems from two cameras up to two hundred, with a minimum two-year warranty and viewing on your phone. We also fit Ajax intruder alarms, which you control from the free Ajax app with no yearly app fees.

What are your opening hours?

Monday to Saturday, 10am to 7pm. Outside those hours, send the form on this page or book online and we'll come back to you.

Still not sure? Call 01505 595002 and describe the problem. We’ll tell you honestly what’s worth fixing.

Get in touch

Tell us what’s wrong and we’ll get back to you with advice and a price.

Book a repair online